PRIVACY POLICY

Article 1 : General Principle

This privacy Statement of Eumedica SA aims to explain in a transparent way what personal data we gather about you and how Eumedica collects, processes, transfers and uses the Personal Data of individuals.

Personal Data refers to any information relating to an identified or identifiable living person. In other words, it refers to any information that tells us something about you or that we can link to you. This include the information collected through individuals themselves or through other channels (business relations, congresses…).

The Personal Data collected are held in the files on the servers of Eumedica. Under certain circumstances, the Personal Data collected may be transferred, stored and processed in Belgium or any other country in which Eumedica, subcontractors or agents maintain facilities, and this including outside the European economic Area (“EEA”). In doing so, Eumedica makes sure that you have given your consent to such collection.

Eumedica is fully aware of the impact that can be generated by the processing of Personal Data. Therefore, Eumedica is strongly committed to protecting the privacy of Personal Data that it maintains about its clients, employees and any other individuals. As part of this commitment to privacy, Eumedica regularly reviews its data protection practices to comply with applicable laws, industry standards and best practices. For compliance with the European Union’s General Data Protection Regulation (GDPR), a substantial program has been initiated to provide a basis for, and a consistent approach to, data protection compliance across Eumedica.

By submitting any Personal Data to Eumedica through our “Contact form”, you agree with this Privacy Policy (“The Policy”) available on www.eumedica.com. If you disagree with the terms of our Policy, you are free to visit our website without submitting any Personal Data.

Article 2: Processing Personal Data

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Eumedica takes no part in the Big Data industry and does not perform any complex activities in this field.

Article 3: Collection of Personal Data

Eumedica aims to collect only the Personal Data necessary for achieving agreed or legitimate purposes as defined in article 4 of this Policy. Eumedica asks its clients, employees, suppliers, consultants, partners or any other individuals to only share Personal Data where it is strictly needed for those purposes.

The type of the data we collect can be found in the “Contact form” of our website or through other channels (such as conference, seminars,…) that will also require your prior consent to such collection.

Article 4: Purposes of the use of Personal Data

The Personal data collected can be used for the following purposes:

Provide Professional Services
Manage and perform Eumedica’s Business activities
Maintain or Manage IT systems
Improve interactions between you and Eumedica
Make analysis to better understand Clients, Suppliers or other Stakeholders
Improve security and quality governance through risk management analysis
Provide you appropriate information about our products and services
Comply with Laws and Regulations
Receiving Services from our suppliers
Answer Auditors questions and requirements

Article 5: Use of IP Addresses

An Internet Protocol (IP) address is a series of numbers that is assigned to your computer when you connect to your internet service provider or through the local area network (LAN) or wide (WAN) of your business. Web servers automatically identify your computer by the IP address that is assigned to you during your online session.

Eumedica and subcontractors in the name and on behalf of Eumedica may collect IP addresses for system administration and to analyze the use of the Eumedica internet site (www.eumedica.com, “the Site”). Eumedica may also use IP addresses of users when Eumedica believes that this is necessary to ensure compliance with the conditions of use of the Site or to protect Eumedica services, Site or other users.

Article 6: Cookies

Cookies are small text files which can be stored on your computer or your mobile device upon your visit to websites. In this text file, information is stored, such as your language preference relating to a website. They enable the website owner to distinguish you from other users of the website.

Cookies can be installed by the server of the website you visit. A website’s server can only read the cookies it has installed itself, but has no access to other information found in your computer or mobile device.

Eumedica uses cookies on its website to enable us to analyze its usage and to improve the browsing experience of Eumedica Site visitors. Cookies help provide additional functionality to the Site or help Eumedica analyze the use of the site more precisely. In all cases where use is made of cookies, the cookie does not collect personal data unless explicitly authorized by you.

Eumedica does not use advertisement cookies that collect information about your browsing habits with the aim of offering you advertising or content that falls within your sphere of interest.

If you don’t want to receive cookies while browsing our website, you can modify your browser and/or mobile device settings so that it notifies you when receiving cookies or you can choose to restrict or block cookies.

You can learn more about how to manage your cookies by visiting the Help function of your browser, the settings of your mobile device or you can visit www.aboutcookies.org which provides detailed information on managing cookies on popular browsers. Please be aware that parts of our websites may not function correctly if you disable cookies.

Article 7: How long does Eumedica keeps the Personal Data?

Eumedica retains the Personal Data collected and processed, for as long as is considered necessary for the purposes as defined in the article 4 (including as required by applicable law or regulation).

Personal data may be held for longer periods where extended retention periods are required by law or regulation and in order to establish, exercise or defend Eumedica’s legal rights.

Article 8: Security

Security of Personal data is key for Eumedica. Eumedica has built a framework of trainings, procedures, and IT security in order to protect Personal Data from access of unauthorized person or loss.

Article 9: Who have access to the Personal Data?

The Personal Data collected by EUMEDICA are shared internally only with employees who need these data to perform their work and provide professional services. The Personal Data might be shared with Consultants, Auditors and Third Parties working with EUMEDICA (i.e. IT companies, Travel agencies for congresses, tax consultants, lawyers,…) when it is needed to provide professional services, to comply with Legal obligations or to defend Eumedica’s interests. Eumedica aims to share only the Personal Data that are necessary for them to perform its service or its activity and according to the agreed and legitimate purposes as defined above (see Use of Personal Data).

In addition, Eumedica shares the information with Authorities when it is legally required or to defend its interests.

Article 10: Changes to this Privacy Policy

The Policy will be reviewed regularly and the updated version will always be available on www.eumedica.com. When an update occurs, you will receive the last version via email as long as you gave us the authorization to contact you via email.

Article 11: Data Controller

The Data Controller is EUMEDICA SA, registered at Avenue Winston Churchill 67, 1180 Uccle, with its operational site located in Chemin de la Nauwelette 1, 7170 Manage.

Article 12: Individuals rights

Access to personal data

You have a right of access to personal data held by us as a data controller. This right may be exercised by emailing us at dataprotection@eumedica.com. We will do our best efforts to respond to any requests for information in a reasonable timeframe and as requested by the Regulation in all cases within 30 days.

Amendment of personal data

To update personal data submitted to Eumedica, you may email the changes at dataprotection@eumedica.com.

When practically possible, once Eumedica is informed that any personal data processed is no longer accurate, Eumedica will make corrections (where appropriate) based on your updated information.

Withdrawal of consent

Where Eumedica processes Personal Data based on consent, individuals have a right to withdraw consent at any time. Eumedica does not generally process personal data based on consent (as Eumedica can usually rely on another legal basis). To withdraw consent to our processing of your Personal Data or, to stop receiving an email from a Eumedica, please send your request to dataprotection@eumedica.com.

Eumedica wishes to inform you that applying this right could impact the quality of the Service that can be delivered by Eumedica to you and could impede Eumedica to provide you with some informations or data.

Other data subject rights

Among the rights of access and amendment referred to above, individuals have other rights in relation to their Personal Data held by Eumedica, such as the right to erasure/deletion (“the right to be forgotten”), the right to restrict or object to Eumedica processing of Personal Data and the right to data portability. If you wish to exercise any of these rights, please send an email to dataprotection@eumedica.com.

Complaints

Eumedica hopes that you won’t ever need to, but please send an email with the details of your complaint to dataprotection@eumedica.com should you want to complain about our use of your Personal Data. We will do our best efforts to look into and answer to your complaint in a reasonable timeframe.

You also have the right to file a complaint before the Belgian Data Protection Authority (DPA) as established by the Belgian Act of 3 December 2017.

For further information on your rights and how to file complain before the DPA, please refer to this website : https://www.dataprotectionauthority.be/.